Scamming soon to a city near you?

First off, a nod to Serious Eats for posting a link to this story, which originally appeared in Eaters SF.
Here’s the low-down … a Vegas man is apparently sending around a letter to some high-end establishments, seeking compensation for a dry cleaning bill, claiming that a table attendant accidentally damaged his wife’s expensive new Blouse [...]

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To blog or not to blog?

The September edition of QSR magazine challenges businesses — quick-service restaurants, specifically — to think about whether or not a corporate blog might be a good addition to a marketing plan.
I am not going to tell you what a blog is — I trust that if you’re reading this, you’ve got some sense of how [...]

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The good news … Part II

Last week I wrote about the hidden upside of negative reviews and promised to deliver a list of online review sites you should be keeping an eye on. With no further ado …

Chowhound operates three different message boards for Canadians who love food: Ontario (including Toronto), Quebec (including Montreal) and Canada (everywhere else). [...]

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The good news about bad reviews

In this week’s Six Pixels of Separation podcast, digital marketing maven Mitch Joel took a look at the clunky launch of alleged Google-slayer, cuil.com, and offered up six questions to ask yourself before you launch a new product or service or company.
[A "heads up": I've been thinking hard about how these six questions can be [...]

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Spies like us

Twenty years ago, if you wanted to know what your competitors were up to, you’d hire a private investigator or plant a spy — serious, dangerous, not-so-legal stuff! Twenty years from now, we’ll probably all share the same hive mind and the very concept of competition will be obsolete.
But in the meantime, [...]

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